As dog lovers, we just want you and your pup to be fully happy with your purchase. We have an easy return policy. If our product doesn’t meet your expectations, just let us know within 30 days of your purchase date and we’ll give you a full refund. In case a product is delivered broken or defective we will replace it right away.  

For returns, replacements, questions or suggestions, please contact us at hello@bulltug.com and we’ll get back to you as soon as possible.